Privacy policy Hotel Starnberger See

Company Hotel Starnberger See
Address Bahnhofplatz 6, D-82319 Starnberg
Telephone 08151 - 90850-0
Responsible Eveline Ofner

General information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. Anonymous information of this kind can be statistically evaluated by us in order to optimise our Internet presence and the technology behind it.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this basic data protection regulation (DSGVO).

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

You are entitled to the following rights in accordance with the General Data Protection Regulation (GDPR/DSGVO):

Right of access: In accordance with Article 15 of the GDPR, you can request confirmation as to whether data relating to you are being processed. If this is the case, you have a right of access to the information processed.

Right to withdraw consent: If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time in accordance with Article 7 of the GDPR.

Right to object: Insofar as the processing of your personal data is necessary to safeguard the legitimate interests of our company, you may object to the processing at any time in accordance with Article 21 of the GDPR.

Right to erasure: Provided you have withdrawn your consent, objected to the processing of your personal data (and there are no overriding legitimate grounds for processing), your personal data is no longer necessary for the purposes of processing, there is a relevant legal obligation or your personal data has been processed unlawfully, you have the right to request erasure of your personal data in accordance with Article 17 of the GDPR.

Right of rectification: If your personal data has been processed incorrectly, you have the right to request rectification of this data without delay in accordance with Article 16 of the GDPR.

Right to restriction of processing: Under the conditions of Article 18 of the GDPR (DSGVO), you have the right to request the restriction of the processing of your personal data.

Right to data portability: In accordance with Article 20 of the GDPR (DSGVO), you have the right to receive personal data provided by you in a structured, common and machine-readable format.

Right of appeal: You have a right of appeal to the competent supervisory authority in accordance with Article 13 of the GDPR (DSGVO).

To exercise your rights, you can contact us at the above email address.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have granted at any time. An informal message in an e-mail to us is sufficient. The revocation shall not affect the lawfulness of the data processing up to the time of revocation.

Right of complaint toward the competent supervisory authority. In the event of violations of data protection law, the party affected shall have a right to complain to the competent supervisory authority. The competent supervisory authority for matters pertaining to data protection law is the state data protection officer of the federal state in which our company is based.

A list of data protection officers as well as their contact data can be obtained from the following link:  LINK .

Information, blocking and erasure

In connection with applicable legal provisions, you have the right to be issued information, free of charge, regarding your personal data that is saved, its origin and recipients, the purpose of data processing and, if applicable, a right to the rectification, blocking or deletion thereof. You can contact us at any time at the address specified in the website credits in this regard as well as with further questions relating to this topic.

SSL and/or TLS encryption

For reasons of safety and in order to protect the transfer of confidential content such as orders or inquiries you send to us as the site operator, this site uses SSL and/or TLS encryption. You can recognise an encrypted connection in that the address bar of the browser switches from “http://” to “https://” as well as the lock symbol in your browser bar.

If SSL and/or TLS encryption is activated, the data you send to us cannot be read by third parties.

Email and contact form

We will only save personal data, which we process in connection with a general contact inquiry sent via e-mail or our contact form as long as is necessary for the respective correspondence.

If you forward us inquiries with the contact form, we will save your data from the contact form including the contact data you specified therein in order to process your inquiry and also in the event of subsequent questions. We will not pass on this data without your consent. The data provided in the contact form will therefore be processed only on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time.

An informal message in an e-mail to us is sufficient. The lawfulness of the data processing operations that were performed up to revocation shall not be affected by the revocation. The data you entered in the contact form will remain with us until you ask that we erase it, revoke your consent to its storage or the purpose for data storage ceases to apply (e.g. once your inquiry has been processed).

Compulsory legal provisions – in particular retention periods – remain unaffected.

Direct booking option (hotel)

Personal data requested by us in connection with a room booking will only be stored for as long as is necessary for the processing of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law that contain personal data, for as long as the statutory periods of the German Commercial Code and the German Fiscal Code provide for the storage of these documents.


Direct booking option (hotel contract fulfilment)

Legal basis for the processing of personal data in connection with a room booking: Personal data processed in connection with a room booking are necessary for the performance of the corresponding contract, Article 6 DSGVO.

Server log files/ statistical evaluations

Log files concerning the user's access to the pages will be kept on the services, in particular the static and/or dynamic IP address of the accessing user, the pages accessed, browser type, referrer addresses, access data and access time. We can access this data. The data contained in the log files is used exclusively for statistical purposes. The user is not identified to the extent not prescribed by law.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or precontractual measures.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area before being transferred to the USA. Only in exceptional cases will the full IP address be transferred to a server of Google in the USA where it is shortened.

As commissioned by the operator of this website, Google will use this information to analyse your use of the website in order to compile reports on website activities and to provide further services associated with website use and Internet use vis-à-vis the website operator. The IP address transferred by your browser in connection with Google Analytics will not be combined with other data by Google.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:  LINK  .

Third-party services and content (e.g. GoogleMaps)

It is possible that third-party content is embedded in our website such as videos from YouTube, map material from Google-Maps or RSS feeds. This always requires that the providers of this content (hereinafter referred to as the "Third-party Providers") always observe the IP address of the users. After all, without the IP address, they would not be able to forward the content to the browser of the respective user. We endeavour to only use content whose respective provider only uses the IP address to relay the content. However, we have no influence with respect to the saving of the IP address on the part of the third-party providers e.g. for statistical purposes.

Facebook plugins

This website may use multiple plugins from Facebook, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. You will recognise these plugins either by the blue “F” of Facebook, a "Thumbs up" sign or in that this plugin is marked with the word "Facebook". When you access this website, these plugins will establish a connection to the servers of Facebook and data will be transferred. On one hand, the information you see will be directly transferred to your browser by the servers and rendered there and, on the other hand, information relating to your visit to our website will be transferred to Facebook. If you have logged into Facebook, you can assign the information transferred directly to your account. If you interact with the functions of the plugin e.g. push the “Like” button, this information will be transferred by your browser directly to Facebook and saved there. The further processing of this information is the responsibility of Facebook; please refer to Facebook's privacy statement for the corresponding terms and conditions as well as the configuration possibilities. If you would like to prevent your personal data from being transferred to Facebook, log into Facebook before you visit this website. If a user is not a member of Facebook, there is nonetheless the possibility that Facebook is able to determine and save their IP address. According to Facebook, only an anonymised IP address is saved in Germany. The purpose and scope of data collection, the further processing and use of the data by Facebook as well as the corresponding rights and configuration possibilities for protecting the private sphere of the users can be obtained from Facebook's privacy statement:  LINK .

Google web fonts

This page uses so-called web fonts provided by Google for the standardised display of fonts. When accessing a page, your browser loads the required web fonts in your browser cache in order to correctly display texts and fonts. For this purpose, the browser you use must connect to the servers of Google. As a result, Google is informed that our website was accessed via your IP address. Google web fonts are used in the interest of the uniform, appealing display of our online offering. This is a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. If your browser does not use Web Fonts, a standard font from your computer will be used. You can find further information on Google web fonts at  LINK  und in der Datenschutzerklärung von Google:  LINK  .

Privacy policy for the use of Google Analytics

Google Analytics, a web analytics service provided by Google, Inc. ("Google") may be used. Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity. online offer and to provide us with further services related to the use of this online offer and the use of the Internet.

Pseudonymous user profiles can be created from the processed data. Google Analytics is only used on this website with IP anonymisation activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:  LINK . Information on data protection when using Google Analytics can be found at LINK , Information on data protection in general at: LINK

More information on the handling of user data at Google Analytics can be found in the privacy policy of Google: LINK .

Technically necessary cookies

Cookies, that is, text files stored on your computer are used on this website. Persistent cookies recognise that your PC already connected to a web offering while "session cookies" save the last offerings viewed. "Session cookies" are deleted after the end of a session. You will not have any disadvantages through the use of cookies in the form we select. In general, you can accept or rule out the setting, that is, the storage of cookies by configuring your browser accordingly.


This website uses cookies. By continuing to use this website, you consent to the use of cookies.  LINK 

Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Consumer protection dispute resolution law

(For companies with more than 10 employees)

The company does not participate in dispute resolution proceedings before a consumer arbitration board.

Embedded videos

Youtube videos may be embedded on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first. If a Youtube video is started, the provider uses cookies that collect information about user behaviour. If you have deactivated the saving of cookies for the Google Ad programme, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.

For further information on data protection at Youtube, please refer to the provider's privacy policy at:  LINK 

Social plugins

Social plugins from the providers listed below may be used on our websites. You can recognise the plugins by the fact that they are marked with the corresponding logo.

Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or through their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

The social media buttons of the following companies may be integrated on our website:
• Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)
• Instagram

Google Adwords

Our website may occasionally use Google conversion tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser in such a way that cookies from the domain "" are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Objection to advertising e-mails

The use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

Amendment of the data protection provisions

We reserve the right to amend this data protection declaration from time to time so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Legal basis

• Datenschutzgrundverordnung
• Telemediengesetz
• Rundfunkstaatsvertrag
• Bundesdatenschutzgesetz
• Verbraucherschutzstreitbeilegungsgesetz
• Verordnung (EU) Nr. 524/2013







As of: Mai 2021 | © CiTiPiX